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Summary
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What are Press Release & FAQs?
The Press Release & FAQs is a two-part structured approach to begin with the end in mind. By detailing the potential success of an improvement effort, team members are better able to communicate their vision of the future to Stakeholders. The second part of the approach is to develop answers to likely customer questions given the detailed vision of the future.
To learn how to use the Press Release & FAQs and how to apply Lean or Six Sigma, check out our Black Belt Training & Certification!
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