skip to Main Content

Webinar: How Leaders Support and Build a Culture of Process Improvement -

Tools are important for problem-solvers, but what about leaders? What do they have in their toolkit to help build problem-solvers?

In this webinar, we’ll discuss actions, mindsets and tools leaders have to support and build a culture of process improvement!

Webinar Level

  • Leadership

Date & Time

  • Date: Thursday, February 28, 2019
  • Time: 11:00 AM – 12:00 PM PST


In this 1-hour webinar, we will cover the following:

  • The definition of a leader
  • The 4 components of a culture of continuous improvement
  • The role of the leader
  • How leaders build problem-solving cultures

View our upcoming webinars and join live so you can ask questions and let us know what you’d like to us to cover next. We’re busy building new webinars all the time. And we’re happy to know you’re busy too – building your problem-solving muscles – keep it up!

Get Full Lean Six Sigma Training & Certification

You can also register for our full Yellow Belt, Green Belt, Black Belt and Lean Training & Certification courses to give you a solid foundation for applying Lean Six Sigma.

Tracy O'Rourke

Tracy is a Managing Partner at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.