King County's Wastewater Treatment Division paves the way for process improvement with a two-pronged approach: Changing Culture and Kaizen Improvements. Here's how Sandy and Bill are helping to reduce lead time in their Capital Streamlining efforts. Bill Wilbert has worked for the King County Wastewater Treatment Division for 17 years.…
LA County Registrar/Recorder County Clerk is improving the flow of Election Day. Watch this 30 minute success story on how Matt Newhouse reduced waste to speed up troubleshooting during elections. The Challenge LA County has a squad of Election Day Troubleshooters who are at-the-ready to open polling areas if anyone…
King County Wastewater Treatment Division successfully improves the Capital Design process. Roger talks about the successful project and how a team from Wastewater Treatment Division helped reduce lead time on this Capital Design Review Process. The Challenge In the Wastewater Treatment Division, Roger realized that since they were short on…
Find out how Meghan Taylor creatively streamlined the hiring process for Election Operations Support. Watch this 30 minute success story to see how the LA County Registrar Recorder/ County Clerk is implementing process improvement. Meghan Taylor is a Senior Clerk at LA County’s Election Operations Center (EOC), and the primary focus…
King County Retirement & Benefit Services is paving the way for process improvement in Government. Watch this 30 minute success story to learn how Kimberly Fleming is identifying and eliminating waste in a process to deliver more value – faster! The Challenge Kimberly’s team was tasked with creating value stream maps…
Alex Ogunji is a Master Black Belt and Lean Six Sigma Program Coordinator at the LA County Registrar Recorder County Clerk. Their office trains individuals all over the county in Lean Six Sigma methods and tools to reduce errors and save on costs. The Challenge While reviewing complaints, Alex discovered…
At the time of this project, Chris Franco was a Lean Six Sigma Green Belt, Army Veteran and Special Projects Coordinator at King County in the state of Washington. His team at King County decided it was time to focus on improving a painful process for the customer: the Special…
Washington State Department of Transportation is on a journey - a "10-hour" journey! Watch this 30 minute success story to find out how Anna Fisher and her team reduced lead time for fuel reconciliation from 10 hours to 30 minutes. With a staff of 6,800 and 70 Lean Practitioners, they've…