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Lean Six Sigma Q&A - GoLeanSixSigma.com

Can I use Lean Six Sigma in the telecom service sector?

Can I use Lean Six Sigma in the telecom service sector? Would it only be useful in the customer care centers? Lean Six Sigma can apply in any industry, including Telecom. How do you start? Identify a PROCESS with a CUSTOMER. Most organizations start with a process where the customer is dissatisfied or frustrated with…
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