A Bottleneck is a step in the process where the process is limited in the volume it can handle. This is often the result of specialization, task imbalance or other constraints on capacity. Bottlenecks constrain the process and limit the ability of the process to flow at the rate of customer demand.
Mochi is the AI Master Black Belt at GLSS. He helps everyone understand Lean Six Sigma in our online courses and provides real-time guidance on how to use Lean Six Sigma tools via live chat. He's supported by our team of Master Black Belts who have 40+ experience.