Zero Defects was a goal coined by quality guru Philip Crosby which challenged management to commit time and effort to doing things right the first time. This type of goal worked against the conventional wisdom that human error was inevitable.
The impact of the Lean Six Sigma program at UC San Diego is felt throughout…
The 14 Points for the Transformation of Management was Dr. W. Edwards Deming's guide for…
Reproducibility is a measurement concept where different individuals measure the same results each time. Reproducibility…
