What is the best way to implement process improvement in weekly report generation?
I have been working with several teams to improve their analytic reports. What is the best way to implement process improvement in weekly report generation? The best way to improve is highly dependent on what you, and your team discover…
Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
If you’ve got a lot of work to do, but it’s being done with an efficient & effective process, with no headaches, almost all steps add value to the customer and customers are happy, how does that not feel good?
Absolutely! Be as transparent as possible. Don’t surprise anyone with a large group interview – that feels disrespectful and can make process workers defensive. If we truly uphold that it’s the process, and not the people in the process, why…
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