Is that an invitation?! We don’t have any current plans but I’ll tell the team that we need to collect data and run hypothesis tests to determine the best Jamaican beaches. That would be fun!
Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.
What should I do if the company I work for has many flaws but also a cultural resistance to improvement projects?
Keep doing what you’re doing, but make sure people hear about your success. Let people know when you’ve “moved the needle” on a key process. Let them know how many people have been affected by the drop in cycle time…
What if the management is the issue? You already know there’s a problem but they refuse to change. How could that be dealt with process wise?
Unfortunately, leaders set the tone for an organization. If leaders are resistant to change, it’s going to be very difficult to work around that. If it’s only one leader, and other leaders are supportive put your energy towards working with…