When will you be conducting another session of the face-to-face Yellow Belt Training in Kingston Jamaica?

Is that an invitation?! We don’t have any current plans but I’ll tell the team that we need to collect data and run hypothesis tests to determine the best Jamaican beaches. That would be fun!

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Elisabeth Swan

Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.

Elisabeth Swan

How do you handle a team member that continually wants to postpone follow-up meetings regarding a current process improvement project?

What should I do if the company I work for has many flaws but also a cultural resistance to improvement projects?

What if the management is the issue? You already know there’s a problem but they refuse to change. How could that be dealt with process wise?