All sorts of Wastes could exist in a Shipping Department. Here are a few examples:

  • Unnecessary transportation of products
  • Unnecessary motion of people
  • Unnecessary waiting (waiting to pack and/or ship, or customers waiting)
  • Unnecessary inventory (any excess inventory creates LOTS of waste: counting it, moving it, organizing it, damaging it (causing defects). Unnecessary inventory means there is overproduction and over processing.)
  • Unnecessary use of equipment (like packing machines) and supplies (paper).

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at For almost 20 years, she's helped leading organizations like Washington State, Cisco and GE build problem-solving muscles with Lean Six Sigma to achieve their goals.