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Learner Login FAQ +1-650-690-2515

All sorts of Wastes could exist in a Shipping Department. Here are a few examples:

  • Unnecessary transportation of products
  • Unnecessary motion of people
  • Unnecessary waiting (waiting to pack and/or ship, or customers waiting)
  • Unnecessary inventory (any excess inventory creates LOTS of waste: counting it, moving it, organizing it, damaging it (causing defects). Unnecessary inventory means there is overproduction and over processing.)
  • Unnecessary use of equipment (like packing machines) and supplies (paper).

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at She is also a Lean Six Sigma Green Belt Instructor at University of California San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.