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All sorts of Wastes could exist in a Shipping Department. Here are a few examples: Unnecessary transportation of products Unnecessary motion of people Unnecessary waiting (waiting to pack and/or ship, or customers waiting) Unnecessary inventory (any excess inventory creates LOTS of waste: counting it, moving it, organizing it, damaging it (causing defects). Unnecessary inventory means…
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Tracy O'Rourke

Tracy is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.