The Fishbone (aka Cause & Effect or Ishikawa) Diagram is a seemingly simple method of conducting structured brainstorming around the root cause of a process problem. So why is it so hard to get it right? We’ll walk through some classic ways to build a Fishbone Diagram, we’ll show you some of the common missteps and we’ll provide examples of what they look like when they’re properly executed. Join us for a guided tour of the Fishbone!
Date & Time
- Date: Thursday, March 16, 2017
- Time: 11:00 AM – 12:00 PM PT
- What is Fishbone (aka Cause & Effect) Diagram?
- Why and when should we use a Fishbone Diagram?
- What’s the right way to build a Fishbone Diagram?
- Are there any ways not to use a Fishbone Diagram?
- What do “proper” Fishbones look like?
Elisabeth Swan, Managing Partner & Executive Advisor
Elisabeth is a Managing Partner, Executive Advisor and Master Black Belt of GoLeanSixSigma.com. Elisabeth has over 25 years of success helping leading organizations like Amazon, Charles Schwab, and Starwood Hotels & Resorts build problem solving muscles and use Lean Six Sigma to achieve their goals.
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- How to Manage Change With Negative Nancy
- How Leaders Can Support Lean Using Leader Standard Work
- How to Harness the Power of 5S and Visual Management
- Why Process Walks Are a MUST
- How to Facilitate a Process Improvement Team to Success
- How to Avoid Process Improvement Bloopers & Blunders
- How to Effectively Avoid Unintended Consequences Using FMEA
- Introduction to Lean Six Sigma
- How to Rollout Lean Six Sigma Training
- How to Create a Strategic Plan for a Lean Six Sigma Program Office
- How to Set Up and Run Hypothesis Tests
- Introduction to Lean (ENCORE!)
- An Orientation to Process Walks for Participants