For an electronic Kanban Board, use Trello.com. It’s free and it works great for virtual teams! GoLeanSixSigma.com uses it internally, too!
Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
If it’s not possible to get all the stakeholders to walk through the process and Fishbone (at the same time), then what do you do?
Once a process walk is over, it’s time to brainstorm all the “Ah Has,” discoveries, potential quick wins, etc. Plan ahead and invite the Stakeholders who did not come on the Process Walk to a presentation of the findings. Invite…
If I know that certain risks cannot be prevented and are part of the process, would I still be expected to document even partial preventative measures or would I go straight for corrective steps?
It’s true that there is no way to prevent certain risks, as you say, in certain essential process steps. In those cases it’s definitely a good idea to build robust contingency plans as you suggest. There are some processes where…