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In a warehouse environment, I believe in Lean Six Sigma. But, the one problem I’ve been seeing is trying to sustain the process. Is there a way other than doing audits on the process to help the employees to continue using Lean Six Sigma? The biggest mistake I see occur, is when an organization launches…
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Tracy O'Rourke

Tracy is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.