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A Process Walk is a great technique for building relationships between the two groups. Check out the Single Module, watch targeted webinars (Process Walk Orientation for Participants and Why Process Walks Are a Must) or Green Belt Training.

Elisabeth Swan

Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.