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My favorite part of the Swimlane Map Webinar was focusing on the process time and lead time to look at how often there are delays that the Team may not notice because they are still working on other things. I also liked the focus on the number of handoffs, but process and lead time were my favorite.

I have enjoyed your Team’s website, the resources, and webinars and look forward to future interaction.

Icon: Webinar - GoLeanSixSigma.com
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