Tracy O’Rourke and Elisabeth Swan have created and delivered an-easy-to-use, simple, yet thorough guide to Lean Six Sigma. Their approach to treat the journey of a Lean Six Sigma project like a travel adventure works in so many ways. They provide help via “Roadside Assistance” signs and warnings via the “Potholes and Detours” icons throughout the guide. Where readers want to dig deeper, they provide “Sightseeing and Additional References.” I highly recommend this guide for anyone beginning their Lean Six Sigma adventure!
