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Tracy and Elizabeth have hit the nail on the head with this gem. Great examples and a unique style make for a guide which is fun to read and particularly ideal as a companion for online learners. There is solid coverage of just the right tools to help you succeed with real projects rather than an overabundance of tools seldom seen or used. The writing style and subject knowledge places this guide head and shoulders above any of its competitors. Finance and operations professionals will find this a great guide for implementing Lean Six Sigma in the workplace. Share it with your co-workers! Buy a second and add it to your corporate library.

Bill Zerter -