In 2016, a Lean Six Sigma (LSS) initiative was launched in Pitney Bowes Presort Services in support of our strategic goals of improving operational excellence and fostering the professional development of our employees.
Recently, nine individuals presented results from their projects to our Executive Staff. They highlighted how improvement opportunities were qualified, how root causes were unearthed and pulled into the light, how innovative improvements were identified, implemented, and verified.
Most importantly, they were able to quantify the impact those improvements have had on our organization and our Clients.