The training was amazing and that it gave us the tools and the communication skills necessary to really articulate the benefits of this process and help them see.
Tracy O’Rourke has helped build the Process Improvement curriculum at the University of California, San Diego Extension. Participants of our Lean Six Sigma courses continuously praise her unique talent to transform their thinking processes. One student shared that "O'Rourke, is…
My Lean Six Sigma Training has really been critical in providing me with the tools to look at a process and identify ways to have tools to improve that process.
I think the “aha” moment is during the process walk – just really seeing what each department has to do and what we can eliminate to help everyone work together better.