The session was great! Several of my team members had positive comments and they are already thinking of ways they can improve our processes. [FastPitch] really helped the team to understand how the process improvement tools can be applied.
We’re responsible for people becoming mobile which is a very big deal. I really needed to address our cycle time and my challenge was getting my leadership team onboard in order for anything to happen. Putting them through the simulation gave them exposure to metrics and realistic problem solving by actually participating in improvement as opposed to sitting through a lecture. With the Champions workshop they all got so engaged that we immediately launched 5 initiatives and identified some critical immediate fixes. It was the jumpstart my team needed.
FastPitch shakes up the established work process. Because it’s “just a game,” FastPitch overrides boundaries, zooming in and then panning out in surprising ways on issues that inform every staff member regardless of rank. This produces a remarkable effect where all staff not only gain a true understanding of each other’s jobs, but the entire room morphs into an actual team invested in improving the outcome. Brilliantly simple set up and execution – FastPitch is a perfect introduction to Lean Six Sigma.