Yes, Value Stream Maps can be produced with an internal customer in mind. For example Human Resources and IT depts. typically have true internal customers: Employees. There are many processes that could be selected for a Value Stream Map application

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at For almost 20 years, she's helped leading organizations like Washington State, Cisco and GE build problem-solving muscles with Lean Six Sigma to achieve their goals.