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Lean Six Sigma Q&A - GoLeanSixSigma.com

What Wastes could exist in electronic records management?

Electronic Record Management could benefit from both an 8 Wastes Assessment and a 5S. People often assume that once a process is automated, there’s nothing left to improve, but we’ve found otherwise. In some cases, the process is automated before it’s been streamlined, so the automation includes digital versions of the manual non-value added steps.…
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Lean Six Sigma Q&A - GoLeanSixSigma.com

If we were to eliminate Wastes in any form, how would we be able to convert the waste into dollar value in order to convince a Bank to start adopting Lean?

The calculation you’re looking for is COPQ or Cost of Poor Quality. The idea is to calculate the labor hours saved by removing waste and then multiply them by the average loaded salary of the process participants impacted. In the case where Defects cause the process to “scrap” products, you can calculate the lost value…
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Lean Six Sigma Q&A - GoLeanSixSigma.com

What Wastes could exist in a Shipping Department?

All sorts of Wastes could exist in a Shipping Department. Here are a few examples: Unnecessary transportation of products Unnecessary motion of people Unnecessary waiting (waiting to pack and/or ship, or customers waiting) Unnecessary inventory (any excess inventory creates LOTS of waste: counting it, moving it, organizing it, damaging it (causing defects). Unnecessary inventory means…
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Lean Six Sigma Q&A - GoLeanSixSigma.com

What are some examples of wastes in a banking institution?

Wastes in banking fall into the same categories as other transactional processes. In terms of examples of the Eight Wastes, there is: “Transportation” or touches related to the number of times a check is handled before it is deposited; “Inventory” shows up as emails waiting for answers or transactions waiting for batch processing; “Waiting” is…
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