This month’s book is Storytelling at Work: How Moments of Truth on the Job Reveal the Real Business of Life by Mitch Ditkoff. About the Book: “There have been great societies that did not use the wheel, but there have been no societies that did not tell stories.” - Ursula…
What is Stakeholder Analysis? Stakeholder Analysis enables you to outline who has a vested interest in how a process performs. Remember that stakeholders do not receive the product or service. It helps you determine how and when to reach out and communicate with stakeholders to build buy-in, which is critical…
How often have you worked on fixing what seemed like an obvious problem but found yourself frustrated with how much time you had to spend convincing others it was worth solving? Have you ever sponsored a Black Belt, a Green Belt or a Lean practitioner in solving a process issue…
Many of us have been in the position, whether at work, at school or at home, of meeting resistance to what seems like a fabulous idea. The more we explain all the reasons that others should jump on board, the more we experience folded arms, polite refusals, or, even worse,…
A Stakeholder Analysis enables you to outline who has a vested interest in how a process performs. Remember that stakeholders do not receive the product or service. It helps you determine how and when to reach out and communicate with stakeholders to build buy-in, which is critical to a project's…