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Webinar: Introduction to PDCA

 Stick with the problem a little bit. Understand the problem. Understand the process. Find root cause first.PDCA, which stands for Plan, Do, Check, Act/Adjust, has provided a structure for process improvement for decades. Originally created by Dr. W. Edwards Deming, PDCA is an easy-to-follow method that works in any…

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Lean Six Sigma Q&A - GoLeanSixSigma.com

On the slide where it says that the plot is DMAIC – if it is only a Kaizen event, what would be an ideal plot?

Kaizens follow the same path. You still have to define the issue, measure the baseline, analyze the process and the data in order to brainstorm solutions. It’s just a 2-5 day operation. You could use PDCA (Plan Do Check Adjust) as well. That also follows the Scientific Method. It just puts DMA into the “Plan”…
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Lean Six Sigma Glossary - GoLeanSixSigma.com

Process Improvement Project

A Process Improvement Project is an effort to incrementally reduce cost, cycle time, variation or defects within a process. These efforts involve a problem where the root cause and solution are unknown. These efforts can be addressed by DMAIC (Define, Measure, Analyze, Improve & Control) or PDCA (Plan, Do, Check,…

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Lean Six Sigma Q&A - GoLeanSixSigma.com

How can I apply Lean Six Sigma to reduce queries in a banking sector?

In using the term “queries”, I am assuming these are questions or issues coming to the bank from key customer service access points, such as call centers or visiting a branch. At a high level, you would follow the following steps, which demonstrate a simplified PDCA approach (Plan, Do, Check/Study, Act): BRIEFLY describe the problem…
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PDCA - GoLeanSixSigma.com

Lean Six Sigma: PDCA Infographic

The following elaborates on the infographic above: PDCA stands for Plan-Do-Check-Act, and is a cyclical method for continuous improvement of processes. Plan: Create a process improvement plan. Do: Execute a process improvement plan. Check: Inspect feedback and adjust the plan accordingly. Act: Integrate a process improvement plan into the system.…

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PDCA - GoLeanSixSigma.com

PDCA/PDSA

PDCA is a four-step methodology for problem-solving. PDCA stands for Plan Do Check Act/Adjust. It can also stand for Plan Do Study Act. This methodology can be used continually to improve processes. Plan: Plan or outline a problem. Do: Do or apply countermeasure to address root cause. Check: Check or…

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