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Lean Six Sigma Q&A - GoLeanSixSigma.com

What is the difference between advocacy vs. inquiry?

Great question! Since these concepts are truly key to good leadership. Advocacy involves “telling” whereas “inquiry” involves asking and listening. Most organizational cultures value “telling” over inquiry especially as people move up in status. Leaders are expected to “know everything” so they become less inclined to ask what’s going on. This leads to a loss…
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