Stop Selling: 5 Mindful Ways to Engage Others in Fixing a Process
How often have you worked on fixing what seemed like an obvious problem but found yourself frustrated with how much time you had to spend convincing others it was worth solving? Have you ever sponsored a Black Belt, a Green Belt or a Lean practitioner in solving a process issue…
Process Walk Planning Timeline
What is a Process Walk Planning Timeline? The Process Walk Planning Timeline is a template to help organize preparation activities for conducting a Process Walk. The document includes a timeline, description of activities to be completed prior to an event, and a standard Process Walk agenda. To learn how…
4 Best Practices to Help Ensure Your Process Walk Is Successful
A Process Walk, also known as a Gemba Walk, consists of a team of people walking a Value Stream together. The Japanese word "Gemba" translates to, “go to the real place.” This means go to where the work is being performed, even if that work is performed in cubicles. Process…
Gemba Walk (aka Process Walk)
A Gemba Walk is an informational tour of the area where the work is taking place. A Gemba walk is a series of structured, on-site interviews with representative process participants with the goal of gaining a comprehensive understanding of the process. Interviews focus on detail such as process time, wait…