Financial Services Archives | Page 2 of 2

How can I apply my basic Lean Six Sigma knowledge to internal auditing?

March 17, 2015
Tracy O'Rourke

Like any process that has a customer, there can be opportunity to make improvements, whether the improvements are to improve the cycle time of the audit or to improve the accuracy of the audit. We worked with a state IRS department that mentioned, “Our customers don’t like it when we audit them. They hate us!”…

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Lean Six Sigma News: Fighting Childhood Hunger And Enabling Connectivity, Week Of December 22, 2014

December 22, 2014
Jurija Metovic

Here are our top picks for Lean Six Sigma success stories and news from around the web for the week of December 21, 2014. How Lean Six Sigma Can Help Your Bank According to Chris Nichols, Chief Strategy Officer at CenterState Bank Central in Florida, "If your bank performs…

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Lean Boosts Hospitals’ Happiness And Superior Customer Experiences In Financial Services

December 15, 2014
Jurija Metovic

Here are our top picks for Lean success stories and news from around the web for the week of December 15, 2014. The Lean Transformation — The Only Way Forward Lean is a fast growing topic and interest for Middle East banks. The Middle East’s banking sector is both complex…

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What types of waste exist in the banking sector, specifically in fulfillment and service departments?

November 4, 2014
Elisabeth Swan

Banking, like other service industries, has many customer touch points so wastes truly impact effectiveness as much as they impact efficiency. As a simple example, when customers are attempting to open accounts the actual work that goes into making that happen amounts to minutes, but customers often experience days of delay “waiting for checks to…

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Lean Streamlines And Saves From Disconnects, Week Of November 3, 2014

November 3, 2014
Jurija Metovic

Here are our top picks for Lean Six Sigma news from around the web for the week of November 3, 2014. How To Roll Out A Successful Lean Manufacturing Strategy Data and analytics eliminate the need for guesswork when it comes to Lean strategizing. Data shows real results and…

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Lean Six Sigma News Roundup For Week Of September 8, 2014

September 8, 2014
Jurija Metovic

Here are our top picks for Lean Six Sigma news from around the web for the week of September 8, 2014. Six Sigma Driving Innovation At Irish Life Corporate Business Eight years ago, a department within Irish Life decided to embrace Six Sigma. The Director of Innovation in the corporate…

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What are some examples of wastes in a banking institution?

April 4, 2013
Elisabeth Swan

Wastes in banking fall into the same categories as other transactional processes. In terms of examples of the Eight Wastes, there is: “Transportation” or touches related to the number of times a check is handled before it is deposited; “Inventory” shows up as emails waiting for answers or transactions waiting for batch processing; “Waiting” is…

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Lean Six Sigma Success Stories in the Financial Services Industry

April 6, 2012
GoLeanSixSigma.com

Below are Lean Six Sigma success stories in the Financial Services industry organized alphabetically. For success stories in other industries, please visit our Lean Six Sigma Success Stories page. AXA A Process-focused Approach to Improving Business Performance The operational performance of a business is the result of the performance of its…

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1500% ROI: A Financial Services Company’s Initial Success Using Lean Six Sigma

February 20, 2012
Evans Kerrigan

A challenging business climate had led a mid-size Financial Services organization to think about pursuing Lean Six Sigma as a way to improve their internal efficiencies and to build a stronger tie to their customer requirements. As it has been for many of us, when I say a challenging business…

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