Grand-Daddy of Quality: Philip Crosby
Who said “Quality is free, but it’s not a gift"? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was the job of management as much as the front line? Philip Crosby! He said it was less expensive to do it right the first time…
Webinar: A3 Mistakes & How to Avoid Them
Grand-Daddy of Quality: Bill Smith
Who put the “Six” in Six Sigma? Who’s the man behind the first Malcolm Baldrige Award and how did he get so good at betting on race horses? This year would have marked Bill Smith’s 91st birthday. Mr. Smith is credited with coining the term “Six Sigma” and developing the…
Grand-Daddy of Quality: Armand Feigenbaum
Do you have a hidden factory? Do you know employees who always have time to do it over but never time to get it right? Did you know organizations waste up to 40% of their capacity this way? Well, raise a glass to the quality guru who championed the capture…
Grand-Daddy of Quality: Eliyahu Goldratt
He was a cigar-chomping, salty-tongued educator who wrote a manufacturing love story. Eli Goldratt left us way too soon but will always be appreciated as the man who constantly provoked people to truly think. This year would have marked Eliyahu Goldratt’s 73rd birthday. Born in Israel, Mr. Goldratt was a…
Webinar: How to Manage Your Project to Completion Using the Project Builder
Improving a process takes time and organization, but what if your project path was laid out for you? What if all the templates and examples were at your fingertips so you could focus your efforts on collecting data and digging to root cause? That's the secret of the Project…
Grand-Daddy of Quality: Walter Shewhart
Dr. Deming was amazing, but who was his teacher? Who produced the PDCA Cycle? Who conceived of Statistical Process Control? The modest man behind the scenes, another fascinating product of the Hawthorne Works, was none other than Walter Shewhart. This year would have marked Walter Shewhart’s 129th birthday – truly…
Webinar: DMAIC: Common Challenges & How to Overcome Them
Grand-Daddy of Quality: Mikel Harry
If Bill Smith was the father of Six Sigma, Mikel Harry, in his words, was the godfather. We lost Dr. Harry in 2017 but this month would have marked his 68th birthday. Dr. Harry worked with pioneer Bill Smith at Motorola to refine the Six Sigma method and spread it…