Joseph M. Juran: Grand-Daddy Of Quality

Joseph M. Juran: Grand-Daddy of Quality

December 24th would have marked Mr. Juran’s 112th birthday - three cheers for a Great Great Grand-Daddy of Quality! Best known for establishing the Juran Institute, he dedicated his life to promoting quality as a way to improve society. Like other quality greats, Dr. Deming and Walter Shewhart, he got…

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Today’s Top 7 (or 8…) Quality Tools

Today’s Top 7 (or 8…) Quality Tools

Traditionally, everyone in the process improvement world references the Seven Basic Quality Tools which were promoted by Dr. Kaoru Ishikawa back in the 1950s. Dr. Ishikawa was influenced by Dr. Deming, another quality great, and these are still a very good set of quality tools. But times have changed and…

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Webinar: How To Set Up And Run Hypothesis Tests

Webinar: How to Set Up and Run Hypothesis Tests

DATE CHANGED: This webinar will be held on Feb. 1, 2017 at 11 am PT. We sincerely apologize for the inconvenience. We hope you can still join! Join us for this free 1-hour webinar where we answer the question, "Why do we need hypothesis tests in process improvement?" and then…

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Lean Life Hack #2: How To Remember Stuff

Lean Life Hack #2: How to Remember Stuff

Do you have great conversations but can’t quite recall what was great about them? Do you sometimes wish you had written down a pithy quote? Do you have trouble remembering where you were last Tuesday? That last one might haunt you if you’re questioned by the police but this is…

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Dr. Noriaki Kano: Grand-Daddy Of Quality

Dr. Noriaki Kano: Grand-Daddy of Quality

This November marks Noriaki Kano’s 76th birthday (we’re still working on what day it is…anybody?). Dr. Kano is a professor, lecturer, writer and consultant but first and foremost, his name will forever be tied to his eponymous Kano Model. He was a student of another quality great, Kaoru Ishikawa and…

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