This week we discover the benefits of adding agony to the hiring process. Get the back story from Elisabeth's interview with Gary Peterson, VP of Operations for the Shingo Prize-winning O.C. Tanner Company. We'll cover the surprising results of this month's poll about continuous improvement coaching. In the News we…
Fishbone + Ishikawa = Fishikawa! We know him best for this essential root cause tool, but did you know Dr. Ishikawa developed the first Kaizens, aka Rapid Improvement Events? And where would we be without his 7 Basic Quality Tools? Check out this Fishbone Webinar created in his honor and…
The soft stuff is the hard stuff especially for leaders-in-training. This 1-hour Leadership webinar is devoted to those mentoring or coaching other problem-solvers to success. Learn how to guide team leads to navigate the human element of process improvement. Learn some essential techniques, why they work and how to use…
Lean Six Sigma Process Improvement Results: Improving Reporting Accuracy by 100% Cape Cod Child Development has brought Lean Six Sigma to the nonprofit world. Learn how Brenda MacIsaac improves reporting accuracy from 50% to 98%. Project Summary Increasing the Accuracy of Non-Federal Share Reporting Who is Brenda MacIsaac? Brenda MacIsaac…
This week Elisabeth interviews Richard Sheridan, a man who reimagined the way people could design and develop software. If you have not heard of his company, Menlo Innovations, you do not want to miss this interview! For our In The News segment we'll tell you you some of the highlights…
This month’s book is Joy Inc.: How We Built a Workplace People Love by Richard Sheridan. About the Book: “Many teams are operating in fear; they are working hard and they are tired. They want a job with meaning, a reason for all their hard work, a reason that transcends…
Investing time, money and effort into Yellow Belt Training & Certification is a great way to educate employees on continuous improvement concepts, tools and application. But what about after certification? Most Yellow Belts suffer from the waste of non-utilized talent. In this 1-hour Introductory webinar, we’ll discuss how organizations…
Who said “Quality is free - but it’s not a gift"? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was the job of management as much as the front line? Philip Crosby! He said it was less expensive to do it right the first…
In this episode, Tracy finds out how Renaissance man Kevin Limbach of TaylorMade Golf helped "infect the organization with great problem solvers." For Survey Says, we'll find out the results of our poll addressing the biggest challenge to completing online training and certification. In the News we'll tell you all…
We have a great line up for this episode of the Just-In-Time Cafe Podcast! For Today's Special we've got Tracy's interview with Danielle Hinz, the Chief Procurement Officer for King County, Washington. She's leaving government for Amazon, but rest assured, she'll keep using Lean Six Sigma to help government! For…