skip to Main Content
Learner Login FAQ +1-650-690-2515
Bill Smith: Grand-Daddy Of Quality

Bill Smith: Grand-Daddy of Quality

Who put the “Six” in Six Sigma? Who’s the man behind the first Malcolm Baldrige Award and how did he get so good at betting on race horses? This year would have marked Bill Smith’s 88th birthday. Mr. Smith is credited with coining the term “Six Sigma” and developing the…

Read More
Henry Ford: Grand-Daddy Of Quality

Henry Ford: Grand-Daddy of Quality

Did you know that the secret behind “any color as long as it’s black” was that Henry Ford figured out black paint dried faster? Did you know that Kingsford Charcoal originated from when Ford burned the pallets transporting his raw materials? Did you know he identified 2 of the eventual…

Read More
Kaoru Ishikawa: Grand-Daddy Of Quality

Kaoru Ishikawa: Grand-Daddy of Quality

Fishbone + Ishikawa = Fishikawa! We know him best for this essential root cause tool, but did you know Dr. Ishikawa developed the first Kaizens, aka Rapid Improvement Events? And where would we be without his 7 Basic Quality Tools? Check out this Fishbone Webinar created in his honor and…

Read More
Philip Crosby: Grand-Daddy Of Quality

Philip Crosby: Grand-Daddy of Quality

Who said “Quality is free - but it’s not a gift"? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was the job of management as much as the front line. Philip Crosby! He said it was less expensive to do it right the first…

Read More