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Philip Crosby: Grand-Daddy Of Quality

Philip Crosby: Grand-Daddy of Quality

Who said “Quality is free - but it’s not a gift"? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was the job of management as much as the front line. Philip Crosby! He said it was less expensive to do it right the first…

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Armand Feigenbaum: Grand-Daddy Of Quality

Armand Feigenbaum: Grand-Daddy of Quality

Do you have a hidden factory? Do you know employees who always have time to do it over but never time to get it right? Did you know organizations waste up to 40% of their capacity this way? Well, raise a glass to the quality guru who championed the capture…

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Eliyahu Goldratt: Grand-Daddy Of Quality

Eliyahu Goldratt: Grand-Daddy of Quality

He was a cigar-chomping, salty-tongued educator who wrote a manufacturing love story. Eli Goldratt left us way too soon but will always be appreciated as the man who constantly provoked people to truly think. This year would have marked Eliyahu Goldratt’s 70th birthday. Born in Israel, Mr. Goldratt was a…

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