Don Quixote prioritized imagination, commitment, passion – and fused them with purpose. How might employing his character as a role-model for our journey through Quality affect our results? Borrowing from the work of James G. March,1 professor emeritus at Stanford University, what insights concerning quality can be drawn from observing…
The following is a transcript of the infographic above: A Six Sigma process has a 99.99966% defect-free rate. This is equivalent to 3.4 DPMO (defects per million opportunities), or a single defect for every 294,000 units. How small does this look? The chart illustrates 1 defect in 294,000 units with…
Defects per Million Opportunities, or DPMO, is a metric that indicates the number of defects in a process per one million opportunities. DPMO is calculated by the number of defects divided by (the number of units times the number of opportunities), multiplied by one million. For a better understanding of…