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Lean Six Sigma Glossary - GoLeanSixSigma.com

Balanced Scorecard

A Balanced Scorecard is a one-page graphical display of key metrics using charts, graphs and informational color coding. The Scorecard is a type of organizational Dashboard where traditional financial metrics are balanced with measures of employee engagement, operational capability as well as customer satisfaction. The words "Dashboard" and "Scorecard" are…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Dashboard (aka Cockpit Chart)

A Dashboard is high level, at-a-glance display of key performance indicators that are regularly monitored. Ideal for presenting to process owners, senior leadership and stakeholders, Dashboards vary in composition but typically measure the performance of Processes, People, Innovation, and Finance. For a better understanding of Dashboard (aka Cockpit Charts) and…

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