Lean Six Sigma Success Stories
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Industry
Education
- How UC San Diego Saved 2,000 Hours a Year in the Employee Onboarding Process, Featuring Kristin Kielich
- Increasing Preschool Enrollment From 75% to 85%, Featuring Jennelle Klun
- Increasing Timely Discharge of Early Intervention Children From 35% to 50%, Featuring Linda Stiles
- Lightning Reporting – Reducing Report Lead Time From 16 to 4.5 Days, Featuring Tehseen Lazzouni
- Reducing Activity Planning Lead Time by 81%, Featuring Kymberly Epperson & Darlene Schlueter
- Reducing Classroom Incidents by 50%, Featuring Lesley Guertin
- Reducing Mail Packaging Time From 415 to 96 Minutes, Featuring Franklin Garrett and Jared Church
- Reducing Training Preparation Time by 72%, Featuring Lynn Underwood & Matthew Helton
- Repurposing 2,600 Hours of Transportation Waste Toward Value-add Work, Featuring Hampton Sublett
Energy
Finance
- How King County Treasury Reduced Taxpayer Late Fees by 62%, Featuring Ana Schoenecker & Laura Wilson
- How Lean Six Sigma Reduced Travel Expense Approval Time by 94%, Featuring Eunjoo Greenhouse and Valerie Ceban
- How Paymentshield, Leading Insurance Company, Uses Lean Six Sigma to Save 10% Gross Efficiency (Case Study)
- King County Improves Lead Time by 54% (Case Study)
- Reducing Fund Request Lead Time From 22 Hours to 8 Hours, Featuring Chris Franco
- Lightning Reporting – Reducing Report Lead Time From 16 to 4.5 Days, Featuring Tehseen Lazzouni
- Reducing Cost Center Addition Lead Time by 40%, Featuring Megan Rulien
- Reducing Payment Processing Errors at LA County by 88%, Featuring Alex Ogunji
Government
- The City of San Antonio Improves Pothole Repair Problem by 480% (Case Study)
- LA County Reduces Election Day Troubleshooting by 78%, Featuring Matt Newhouse
- Kern County Probation Dept. Saves $400,000 and Hundreds of Hours
- King County Improves Veteran Supplier Record Setup by 56%, Featuring Jim Shoemaker
- How Lean Six Sigma Reduced Travel Expense Approval Time by 94%, Featuring Eunjoo Greenhouse and Valerie Ceban
- Decreasing Payroll Processing Time by 80%, Featuring Meghan Taylor
- Reducing Position Eligibility Review Time by 30%, Featuring Kimberly Fleming
- Improving the Capital Design Review Process at Wastewater Treatment Division by 30%, Featuring Roger Browne
- King County Improves Lead Time by 54% (Case Study)
- Reducing Fund Request Lead Time From 22 Hours to 8 Hours, Featuring Chris Franco
- Reducing Cost Center Addition Lead Time by 40%, Featuring Megan Rulien
- Reducing Hiring Time From 10 Months to 36 Days, Featuring Kent James & Cassaundra Rouse
- Reducing Lead Time for Completing Technical Service Requests by 98%, Featuring Abigail Calderon and Jennifer Storm
- Reducing Lead Time for Fuel Reconciliation From 10 Hours to 30 Minutes, Featuring Anna Fisher
- Reducing Payment Processing Errors at LA County by 88%, Featuring Alex Ogunji
- Streamlining Capital Delivery for the Wastewater Treatment Division With Sandy Kilroy & Bill Wilbert
- Reducing Procurement Process Lead Time by 20 Days, Featuring Kara Cuzzetto
Healthcare
Nonprofit
- Improving Grant Submission Cycle Time by an Entire Week With Amanda Booth
- Improving In-Kind Reporting Accuracy by 100% With Brenda MacIsaac
- Improving the Purchasing Process for Supplies With Angie Grabiec
- Increasing Audit Processing Throughput by Over 100% With Lynne Emmons
- Increasing Enrollment in Teen Parent Program by 50% Featuring Laura D’Angelo
- Increasing Services to the Homeless With Lisa Donovan
- Reducing Classroom Incidents by 50% With Lesley Guertin
- Reducing Provider Payment Process Rework From 25% to 5%, Featuring Nancy Sorbo
Function/Vertical
Administration
- How Lean Six Sigma Reduced Travel Expense Approval Time by 94%, Featuring Eunjoo Greenhouse and Valerie Ceban
- How Paymentshield, Leading Insurance Company, Uses Lean Six Sigma to Save 10% Gross Efficiency (Case Study)
- Increasing Audit Processing Throughput by Over 100% With Lynne Emmons
- Increasing Enrollment in Teen Parent Program by 50% Featuring Laura D’Angelo
- Increasing Preschool Enrollment From 75% to 85%, Featuring Jennelle Klun
- Increasing Services to the Homeless With Lisa Donovan
- Increasing Timely Discharge of Early Intervention Children From 35% to 50%, Featuring Linda Stiles
- Kern County Probation Dept. Saves $400,000 and Hundreds of Hours
- Lightning Reporting – Reducing Report Lead Time From 16 to 4.5 Days, Featuring Tehseen Lazzouni
- Reducing Classroom Incidents by 50%, Featuring Lesley Guertin
Customer Service
- Call Center Uses Lean Six Sigma to Reduce Call Transfers, Boost Call Resolution and Shift the Culture
- Reducing Activity Planning Lead Time by 81%, Featuring Kymberly Epperson & Darlene Schlueter
- The City of San Antonio Improves Pothole Repair Problem by 480% (Case Study)
Finance
- How King County Treasury Reduced Taxpayer Late Fees by 62%, Featuring Ana Schoenecker & Laura Wilson
- Improving Grant Submission Cycle Time by an Entire Week With Amanda Booth
- Improving In-Kind Reporting Accuracy by 100% With Brenda MacIsaac
- Improving the Purchasing Process for Supplies With Angie Grabiec
- King County Improves Lead Time by 54% (Case Study)
- King County Improves Veteran Supplier Record Setup by 56%, Featuring Jim Shoemaker
- Reducing Cost Center Addition Lead Time by 40%, Featuring Megan Rulien
- Reducing Fund Request Lead Time From 22 Hours to 8 Hours, Featuring Chris Franco
- Reducing Lead Time for Fuel Reconciliation From 10 Hours to 30 Minutes, Featuring Anna Fisher
- Reducing Payment Processing Errors at LA County by 88%, Featuring Alex Ogunji
- Reducing Procurement Process Lead Time by 20 Days, Featuring Kara Cuzzetto
- Reducing Provider Payment Process Rework From 25% to 5%, Featuring Nancy Sorbo
- Tennessee Valley Authority Closes the Budget Gap by $21M Using the Power of Lean Six Sigma (Case Study)
HR & IT
- Decreasing Payroll Processing Time by 80%, Featuring Meghan Taylor
- How UC San Diego Saved 2,000 Hours a Year in the Employee Onboarding Process, Featuring Kristin Kielich
- Reducing Hiring Time From 10 Months to 36 Days, Featuring Kent James & Cassaundra Rouse
- Reducing Lead Time for Completing Technical Service Requests by 98%, Featuring Abigail Calderon and Jennifer Storm
- Reducing Position Eligibility Review Time by 30%, Featuring Kimberly Fleming
- Reducing Training Preparation Time by 72%, Featuring Lynn Underwood & Matthew Helton
Operations
- How Lean Six Sigma Saved $4 Million at UCSD Medical Center, Featuring Lily Angelocci
- Improving the Capital Design Review Process at Wastewater Treatment Division by 30%, Featuring Roger Browne
- LA County Reduces Election Day Troubleshooting by 78%, Featuring Matt Newhouse
- Reducing Mail Packaging Time From 415 to 96 Minutes, Featuring Franklin Garrett and Jared Church
- Repurposing 2,600 Hours of Transportation Waste Toward Value-add Work, Featuring Hampton Sublett
- Streamlining Capital Delivery for the Wastewater Treatment Division With Sandy Kilroy & Bill Wilbert
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