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FMEA is applied in both the Analyze Phase – to assess current risk, and in the Improve Phase – to assess the risk of the improvements. In particular it’s key to conduct an FMEA prior to a Pilot and/or prior to Implementation.…
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Elisabeth Swan

Elisabeth is a Managing Partner at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.