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Unfortunately, it’s not possible to conduct a process improvement project without data. In most cases, project leaders end up collecting data manually with check sheets so that may be an option. Although it’s unclear why you would be unable to…
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Elisabeth Swan

Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.