How do you standardize a process when there are many people involved?

It is the same process, but you may want to consider including one individual from each “area” if there are a mix of tasks. It will also help to plan on an “open house” before the 5S and make sure to invite everyone when you explain/showcase the changes. Be open to feedback from the group…

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Elisabeth Swan

Elisabeth is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.