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Kaizens follow the same path. You still have to define the issue, measure the baseline, analyze the process and the data in order to brainstorm solutions. It’s just a 2-5 day operation. You could use PDCA (Plan Do Check Adjust) as well. That also follows the Scientific Method. It just puts DMA into the “Plan” step.

Elisabeth Swan

Elisabeth is a Managing Partner at For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.