Yes, We are in the process of updating the ones online and they’ll be available soon.
Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
How do coaches keep their people engaged and motivated to finish their project when they’re struggling?
Inspire a Shared Vision. Talk about why the project is important to complete for the organization, for their department, and for them. Learning can be hard, and encouraging them can help!
Kobayashi’s 20 keys are a checklist of manufacturing improvement concepts, whereas Six Sigma is an industry neutral, 5-step process improvement model that takes a single opportunity from a problem statement to a sustained implementation. Many of The 20 Keys’ concepts…