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Depending upon the organization, there are many names for this role. The ones we’ve heard of are:

  • Continuous Improvement Coach
  • Lean Sensei
  • Master Black Belt
  • Black Belt (even Green Belt)
  • Mentor

We’ve found a lot of variation when it comes to job titles.

Elisabeth Swan

Elisabeth is a Managing Partner at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.