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What are the roles and characteristics of a Master Black Belt? Does a Master Black Belt need to know the coaching techniques and how to use them? Yes. The Master Black Belt performs as a coach and mentor to Black Belts and…
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Elisabeth Swan

Elisabeth is a Managing Partner at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.