What are the roles and characteristics of a Master Black Belt? Does a Master Black Belt need to know the coaching techniques and how to use them?
Yes. The Master Black Belt performs as a coach and mentor to Black Belts and even Green Belts . They must have strong leadership skills and good coaching techniques in order to be of service to other process improvement leaders.
Elisabeth is a Managing Partner at GoLeanSixSigma.com. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.