Do you mean tracking projects? Most people use Microsoft Office or Excel.
Tracy is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
If the process involves many people, how do you define the team that will do the Process Walks? Should the leader always participate in the Process Walks?
For an improvement walk, it's the people that DO the process. No the leader shouldn't…
Have you used a template that captures S/I and O/C for each step? If so, do you find it harder to teach?
I have seen a SIPOC used this way, where the S/I and O/C are broken…