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Is there research behind the 5-7 categories? I’d love to share that with our external regulators/auditors. From the Webinar: How to Successfully Collect Process Data for Your Lean Six Sigma Project Good question! I’m working to find the original source, but in the meantime, one way to prove it internally is just to show which…
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Elisabeth Swan

Elisabeth is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.