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Is there research behind the 5-7 categories? I’d love to share that with our external regulators/auditors. From the Webinar: How to Successfully Collect Process Data for Your Lean Six Sigma Project Good question! I’m working to find the original source, but in the meantime, one way to prove it internally is just to show which…
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Elisabeth Swan

Elisabeth is a Managing Partner & Executive Advisor at For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.