Is there a recommended maximum time between coaching sessions?
Maximum time? No, it depends on the speed of the improvement effort. It’s a good practice to plan another coaching session before the session is over. Then, there can be an estimate from the practioner or coachee of when they’ll…
Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
What other data should be included in the Swimlane Map, other than process time? Does it also include the future map after improvement suggestions are made? The typical measures that can be added to a Swimlane Map are Process Time,…
I would ask them for their input. Get them to participate to understand what that gesture really means. Once they have been heard then the topic is open for group discussion. Groups will often help you with negative participants.
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