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I’m going to respond at a very high level. Otherwise, this response would be a novel. The highest level roadmap is this:

  1. Understand the why
  2. Assess needs
  3. Determine key goals
  4. Select measures
  5. Develop a plan
  6. Deploy Plan

After these steps,  you’ll measure it to see if you had success. Adjust as necessary.

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. She is also a Lean Six Sigma Green Belt Instructor at University of California San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.