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What qualifications do you recommend I do? I have APM, MSP and I am a Project Manager working in a CI department for British Airways. I am based in London. Do you know of any companies that can help me find a role in Lean here?

Yes, certifications can be important for opening doors. The most coveted qualification is the Black Belt certification. In order to take Black Belt, Green Belt must be completed first. We would recommend taking the Green Belt and then the Black Belt in order to get process improvement credentials. As far as opportunities, Lean opportunities are always changing, so it’s probably best to check a local resources for career opportunities. There are many names for process improvement experts, so it’s important to view all positions with job titles such as…Operational Excellence, Process Analyst, Lean Specialist, Sensei, Black Belt, Process Specialist, etc.

Tracy O'Rourke

Tracy is a Managing Partner at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.