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Malcom Baldrige is a program that awards organizations in different industries for continuous improvement. It is the only award issued by the President of the United States, for continuous improvement. For more information, click on this link: https://www.nist.gov/baldrige
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Tracy O'Rourke

Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.