Malcom Baldrige is a program that awards organizations in different industries for continuous improvement. It is the only award issued by the President of the United States, for continuous improvement. For more information, click on this link:

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at For almost 20 years, she's helped leading organizations like Washington State, Cisco and GE build problem-solving muscles with Lean Six Sigma to achieve their goals.