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Are projects typically approved before an A3 is created? How common is it for teams to use A3’s as project Charters? Yes, the project should be approved in the early stages of A3 use. A DMAIC project charter outlines the…
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Tracy O'Rourke

Tracy is a Managing Partner at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.