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Our project was implemented and our leadership changed. Prior to the change we fell into the Lone Wolf Blunder and Pet Solution Blooper. What is the best way to revise and reenergize a process improvement project? A lot of what…
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Tracy O'Rourke

Tracy is a Managing Partner at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.