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A lot of what you do here may be considered cultural implications in order to be the most effective. If you recognize that it’s a pet solution and the team owns up to it, then ask for a pause on the project to go back and make sure that the solution will resolve a root cause. Most organizations would allow this. We all make mistakes and recognizing the mistake before it’s too late is a good thing!

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at She is also a Lean Six Sigma Green Belt Instructor at University of California San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.