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We always recommend having a Finance Partner on every process improvement project. This is someone who can verify the baseline cost of defects, extra cycle time or a lack of productivity. This helps to verify that baseline numbers are accurate and benefits are believable to the rest of the organization.
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Elisabeth Swan

Elisabeth is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.