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Process Walk (aka Gemba Walk) Training & Certificate


Learn the basics of a Process Walk and build your problem-solving muscles.

SKU: SM-PW Category: Tags: , ,


What is a Process Walk (aka Gemba Walk)?

A Process Walk (also known as Gemba Walk) is an informational tour of the area where the work is taking place. A Process walk is a series of structured, on-site interviews with representative process participants with the goal of gaining a comprehensive understanding of the process. Interviews focus on detail such as process time, wait time, defect rates, root causes and other information that can lead to targeted improvements.

Why You Should Register for Process Walk (aka Gemba Walk) Training & Certificate

In the Process Walk Training (Single Module), you’ll learn the basics of these tools and techniques and continue building your problem-solving muscles.

What You’ll Get (Certificate, PDUs/CPEs)

  • Process Walk Interview Sheet (Template & Example)
  • Process Walk Certificate
  • 2 PDUs / 2.4 CPEs


  • Prerequisites: None
  • Delivery: Fully online and on-demand/self-paced/asynchronous
  • Timing: 2 hours
  • Exam: 10 questions, 100% score required, unlimited retakes, results viewable
  • Access: 1 year
  • Works on smartphones and tablets


  • Define a Process Walk
  • Explain why a Process Walk is important
  • Define the the terms used in a Process Walk
  • List the common elements that make up a Process Walk

List of Contents

  • Video: The Process Walk – An Overview of What, Why and How
  • Process Walk Training Module
  • Webinar: Why Process Walks Are a Must
  • Quiz: Process Walk

New: Single Modules

Single Modules are a smart new way to learn the basics of  a single Lean Six Sigma concept or tool. It’s training “Just-In-Time” – a Lean way to learn!

We recommend them if you:

  • Don’t need a full training and certification course
  • Need to learn the basics or get a refresher on a single concept or tool
  • Need PDUs for your PMP Certification

To learn how to complete successful Lean Six Sigma projects step-by-step and build your problem-solving muscles, please register for Green Belt Training & Certification.

Access ALL Single Modules For FREE!

Go-Getter Membership -
Register for our Go-Getter Membership and get access to ALL of our Single Modules!

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Process Walk Training & Certificate
Average rating:  
 10 reviews
by Hank Sapeda on Process Walk Training & Certificate

My goal is to have all the modules completed by 10/18/20! Hooray!
Thank you,
Hank Sapeda

by Reem Alosherey on Process Walk Training & Certificate

super helpful!

by Teurayi George on Process Walk Training & Certificate

Easy to follow modules. Enjoyed the video and webinar. Increased my understanding of Process Walks.

by Kathy on Process Walk Training & Certificate

Great learning experience. Eye opening on how to get team players involved. To make a difference in everyday work processes. Help the team and each other be successful!!

by Josanna on Process Walk Training & Certificate

This module was extremely helpful in getting our new projects off the ground. It really was a bunch of AHA moments that helped get the buy in and participation from the team!

by Connor on Process Walk Training & Certificate

A great way to dive deeper into the process around a process walk. Very helpful and very informative.

by Mike on Process Walk Training & Certificate

Easy to follow course on the importance of the process walk. Enjoyed the video and webinar - was able to better see and understand the process walk and what results can come from them.

by jeffrey on Process Walk Training & Certificate

easy important lesson

by Glenn Ramon Ocampo on Process Walk Training & Certificate

Easy lesson, enjoyable topics, modules are specific and useful to my work.
Thank you.

by Michele on Process Walk Training & Certificate

Love the ability to take the courses needed separately. Great idea and very helpful.

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