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Process Walk (aka Gemba Walk) Training & Certificate


Learn the basics of a Process Walk and build your problem-solving muscles.


What is a Process Walk (aka Gemba Walk)?

A Process Walk (also known as Gemba Walk) is an informational tour of the area where the work is taking place. A Process walk is a series of structured, on-site interviews with representative process participants with the goal of gaining a comprehensive understanding of the process. Interviews focus on detail such as process time, wait time, defect rates, root causes and other information that can lead to targeted improvements.

Why You Should Register for Process Walk (aka Gemba Walk) Training & Certificate

In the Process Walk Training (Single Module), you’ll learn the basics of these tools and techniques and continue building your problem-solving muscles.

What You’ll Get (Certificate, PDUs)

  • Process Walk Interview Sheet (Template & Example)
  • Process Walk Certificate
  • 2 PDUs


  • Prerequisites: None
  • Delivery: Fully online and on-demand/self-paced/asynchronous
  • Timing: 2 Hours
  • Access: 30 Days


  • Define a Process Walk
  • Explain why a Process Walk is important
  • Define the the terms used in a Process Walk
  • List the common elements that make up a Process Walk

List of Contents

  • Video: The Process Walk – An Overview of What, Why and How
  • Process Walk Training Module
  • Webinar: Why Process Walks Are a Must
  • Quiz: Process Walk

New: Single Modules

Single Modules are a smart new way to learn the basics of  a single Lean Six Sigma concept or tool. It’s training “Just-In-Time” – a Lean way to learn!

We recommend them if you:

  • Don’t need a full training and certification course
  • Need to learn the basics or get a refresher on a single concept or tool
  • Need PDUs for your PMP Certification

To learn how to complete successful Lean Six Sigma projects step-by-step and build your problem-solving muscles, please register for Green Belt Training & Certification. Interested in registering a group of people for this module? Contact us to learn about Group Discounts (starting at 5 learners).

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