I could respond to this in many ways. Here are a few…First assess why information wasn’t shared. Was a safe environment created? Sometimes, it doesn’t matter if you don’t have ALL the information. Improve with what you’ve been given to work with.

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. For almost 20 years, she's helped leading organizations like Washington State, Cisco and GE build problem-solving muscles with Lean Six Sigma to achieve their goals.