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The debriefs are a time for the team to share and communicate what they saw. During the walk, the process walkers are learning and listening. During the debriefs, the process walkers are sharing and comparing what they’ve learned. It’s a…
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Tracy O'Rourke

Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.